Return Policy
We want you to be confident in every pair of Murbie gloves. If something isn't right, here's how returns work.
30-day returns
You can return unused, unworn gloves within 30 days of delivery. Gloves must be in their original condition and packaging, with all tags attached.
Items we can't accept
- Gloves that have been worn or used on the job. For hygiene and safety reasons, used protective equipment can't be resold.
- Bulk orders with custom logos or other customization.
- Final-sale items marked as such at the time of purchase.
Size exchanges
Wrong size? Contact us within 30 days of delivery. Send back the unused pair and we'll ship the new size at no extra shipping cost to you.
Damaged, defective or wrong items
If your order arrives damaged or defective, or you received the wrong item, contact us within 30 days of delivery with your order number and a photo. We'll cover return shipping and send a replacement or issue a full refund.
How to start a return
- Email us at techbud825@gmail.com with your order number and the item you want to return.
- We'll reply with return instructions and the return address.
- Ship the item back. Unless the return is due to our error, return shipping is paid by the customer.
Items sent back without first contacting us can't be accepted.
Refunds
Once we receive and inspect your return, we'll email you to confirm whether the refund is approved. Approved refunds go to your original payment method within 10 business days. Your bank or card provider may take additional time to post the refund. Original shipping charges are non-refundable unless the return is due to our error.
Questions
Contact us at techbud825@gmail.com.